The risk hospitals can't see
Clinical surveillance tracks heart rates and oxygen levels, but it misses the relational collapse that precedes medical errors. When trust breaks down—due to bias or communication gaps—patients stop speaking up, and clinicians stop hearing them.
Sawubona AI is the first system designed to map these relational risks in real-time, identifying the patterns of disconnection before they lead to adverse events.
What it does
Listens: Captures subtle shifts in the dynamic between patients, families, and staff.
Finds the signal: Analyzes patterns to detect emerging mistrust or unrecognized distress.
Escalates to a person: Alerts the right clinical or patient advocacy team to intervene early.
Patients and families get a safe way to raise concerns before they become complaints; hospitals get real-time visibility into the human factors of safety.
Built with accountability from the start
Clinical surveillance tracks heart rates and oxygen levels, but it misses the relational collapse that precedes medical errors. When trust breaks down—due to bias or communication gaps—patients stop speaking up, and clinicians stop hearing them.
Sawubona AI is the first system designed to map these relational risks in real-time, identifying the patterns of disconnection before they lead to adverse events.
Who it's for
Hospitals and academic medical centers
Integrated health systems
Patient experience, safety, and equity teams
Payers measuring experience and equity outcomes
Platform Capabilities
Patients and families get a safe way to raise concerns before they become complaints; hospitals get real-time visibility into the human factors of safety.
Want to see more?
We are building in sanctuary to ensure our technology is safe, equitable, and effective before it reaches the bedside. We are choosing partners who share our commitment to human factors in safety.
Investor materials are available on request. Sawubona AI is not available for clinical use.